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New York City, [May 15th, 2024] - Nolan works in an automotive factory and is on the cusp of retirement. He is a man of few words but possesses unparalleled knowledge of the factory floor. When a hydraulic press malfunctions for the second time in a week, Nolan uses his expertise to quickly rectify the issue and get the line back up and running. However, when it comes time to report the fault, he simply writes down: “It was busted, I fixed it…” This lack of detail in reporting is a recurring problem, leaving much to be desired in terms of useful data.
Leon, the factory's reliability engineer, is currently assessing which brand of hydraulic presses to purchase for a new production line. He looks through the fault reports to gauge the reliability of different machines. While one brand seems to have a higher failure rate, it also appears to have an overall shorter amount of downtime. Leon finds it challenging to determine if the quick recovery is due to the machine's design or Nolan's expertise in fixing it. The 6-word fault reports make it impossible to answer this important question.
Can we improve this situation?
Why now?
The scenario above highlights the importance of collecting detailed and quality information in industrial settings. The introduction of Large Language Models (LLM) and advancements in voice and mobility technology can help address the information gap.
- Large Language Models (LLM): Advanced LLMs can understand exactly what additional information planners require and prompt workers for more detailed responses if they don’t provide them in their reports. This allows managers to increase the quality of data capture without overwhelming workers with excessive unnecessary questioning.
- Voice and Mobility: These technologies facilitate a low-friction experience for workers, making it easier to provide additional information when prompted.
How does this work?
The key to improving information capture is a combination of the technology and knowledge of worker psychology:
- By prompting workers for comprehensive information, we can capture a more detailed account of faults and the underlying reasons, tapping into the tacit knowledge of experienced workers like Nolan.
- A crucial aspect is tailoring the LLM to ask the right questions at the right time, adapting to the unique needs of each company. Integration experts must work closely with firms to fine-tune the parameters of the system, ensuring it effectively enhances information quality without causing frustration.
How Datch solves this
In industrial environments, the lack of detailed reporting can hinder decision-making and knowledge transfer. By leveraging LLMs and integrating human-centric technologies, companies can significantly improve the quality of their data by prompting workers for the right info at the right time. This approach not only assists companies in making informed decisions about equipment and processes but also plays a vital role in preserving the expertise of seasoned workers, enabling effective knowledge transfer to the next generation of employees.
Want to learn more about how Datch helps workers produce quality information using LLMs and prompts?
Let us know by dropping your email in the demo request box below!
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What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
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