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Discover why AI & mobility are the future of asset management.
Diagnostic Agent

AI-Powered Troubleshooting for Real-Time Asset Management

Stop Guessing. Start Fixing—15x Faster.

Put the weight of the enterprise behind every technician, operator, and engineer on the frontline. Watch plant availability skyrocket.

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Trusted and supported by industry leaders

Power a smarter frontline with a Diagnostic Agent

An agent made for industrial asset operations

Diagnostic Agent was built for the frontline, designed to help teams diagnose and resolve maintenance issues faster and more accurately than ever before.

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Technology that thinks like your best technician

Diagnostic Agent uses AI to connect everything from work orders and schematics to OEM manuals and alarms, giving teams instant access to the full operational context needed for accurate decision-making.

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Purpose-built and fully managed

Building and maintaining an AI solution is costly and time-consuming. Diagnostic Agent is fully managed and continuously improved by Datch’s AI and technology experts so your team can focus on running operations, not maintaining software.

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Your team is on the move, the insights they need should be too

Built for the field, Diagnostic Agent runs seamlessly on smartphones and tablets so technicians can get the answers they need, where and when they need them, without interrupting their workflow.

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Turn expertise into an always-on resource that won't retire

Retain and share institutional knowledge effortlessly. Diagnostic Agent learns from past fixes and your experienced technicians, helping new workers get up to speed faster while ensuring critical expertise never walks out the door.

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We’re extremely excited to be leveraging Datch’s innovative approach to integrating AI into the frontline worker experience to improve data access and ultimately continue optimizing how we serve our customer base.”

Terry Duncan | Strategy, Programs and Change Manager

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Get your personalized Datch demo

Learn how to make every decision data-informed and bring the latest AI technology to your front line with a personalized demo from one of our product experts.
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